PURC acknowledges financial burden, vows fair and reliable services amid tariff increments proposal:
PURC acknowledges financial burden, stresses the need for fair utility tariffs to ensure quality service:
Amidst concerns over the financial strain of utility bills, Dr. Shafic Suleman, Executive Secretary of the Public Utilities Regulatory Commission (PURC), has emphasized the importance of paying for quality utility services, assuring the commission’s commitment to providing fair and reliable services.
Dr. Suleman acknowledged the challenges faced by consumers during an interview with the media at the Ashanti Region public hearing for the 2025-2030 tariff review.
Speaking at the Prempeh Assembly Hall in Kumasi, Dr. Suleman stated, “We understand the financial burden that utility bills can place on households and businesses. However, it is also essential to recognize that maintaining and improving the quality of utility services requires adequate investment. Our aim is to strike a balance between affordability and the need to ensure that consumers receive reliable and efficient services.” He assured the public that the PURC is dedicated to ensuring fair and transparent tariff setting processes.
The public hearing, which was held on Tuesday 14th October 2025, saw broad participation from a diverse range of stakeholders across the Ashanti Region. Attendees included chiefs, assembly members, community residents, landlords, industry representatives, journalists, government officials, security personnel, and PURC officials.
The event provided a platform for individuals and groups to voice their concerns and offer suggestions on the proposed tariff adjustments. The open forum facilitated a robust exchange of ideas and perspectives, ensuring a comprehensive understanding of the potential impacts of the upcoming tariff review. Dr. Suleman noted that the PURC will carefully consider all feedback received during the hearing as it finalizes its determination of tariffs for the 2025-2030 period.
The PURC is committed to balancing the needs of utility providers with the affordability concerns of consumers, ensuring that tariffs are set at a level that supports sustainable utility operations while remaining accessible to all.
